comms

Such "robotic comms" have changed the way people view the company and "alienated a lot of loyal customers," Frankie claimed.

In this case, a comms person at Chicago Public Media, which owns the Sun-Times along with local NPR station WBEZ, told 404Media that they don’t typically vet those products independently because of their source: “We falsely made the assumption there would be an editorial process for this.”

In the control room, we hear her call out for a comms check with her astronaut partner who's working on another part of the space station.

"Signal is the gold standard in private comms," said its boss Meredith Whittaker in a post on X after the US national security story became public.

"There's this entire industrial complex around democratic politicians. PR people and comms people, and everything has to be vetted... AOC just goes on Instagram and she talks to people."