Latam

Another passenger, Jose Felipe, was initially going to book on to a Latam flight but instead went to try and board the Voepass plane.

"We thought we were going to go through Latam, but Latam was closed," Mr Felipe told Reuters.

Boeing has told airlines operating 787 Dreamliners that pilots need to check their seats as an investigation into an incident on a Latam flight continues.

It comes after 50 people were hurt this week when a 787 dropped suddenly during a Latam Airlines flight.

Chilean-Brazilian carrier Latam Airlines said it "continues to work in coordination with the authorities in order to support the ongoing investigation".