the ticket

“All ticket holders should have their tickets with them while in the area, either printed, digital or as a screen shot of the ticket.”

Mike Andrews, who leads National Trading Standards' e-crimes unit and was involved in the investigation into Hunter and the Ticket Queen, told the BBC how he joined the early morning raid on the anonymous townhouse in a tree-lined north London street where Hunter ran his operation.

The Ticket Queen used the details of family members, including a dead relative, to buy tickets, as well as using the names and addresses of dozens of people in and around the town of Diss, Norfolk where her business operated.

In the trial of the Ticket Queen, the prosecution said this same GetMeIn! boss and a colleague had both been "complicit or at least indifferent" in her use of a false name on the resale site to conceal the fact that the account belonged to a tout.

Some employees of companies then owned by Ticketmaster were occasionally paid by touts to buy tickets on their behalf, the prosecution told the court in the Ticket Queen trial.