they're

"They're doing these lessons to stay ahead of one another, to stay in competition."

Some 90% of all Christmas decorations hung around American homes come from Yiwu in China, where sellers, surrounded by signs wishing the world "Feliz Navidad" told us they're now trying to focus on sales to South America.

“Just knowing that they’re gonna go out there and put together quality at-bats and score runs,” he said.

“They’re actually more antsy and rested than we would actually like,” Roberts said.

All the agents speak fluent English, and the clients at the other end of the line are none the wiser that they're talking people in Mexico rather than the US.